Scott Hodge

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Vonage

Nov 9, 2005
15 Comments

I’m thinking of switching over my home phone to Vonage.  Have any of you tried it or currently use it?

Pro’s, con’s?


15 Responses to “Vonage”

  1. David says:

    I’ve used it and I’ve been on calls with people that use it. Here’s the pros:
    Cheap
    Cons:
    911 support is spotty.
    bad connection = bad sound
    no power = no phone
    no internet = no phone
    While I am in support of VOIP devices, I think that they have a way to go.

  2. Andy Hosier says:

    Hey Scott,
    I have used vonage for almost a year now, and love it. As David said, if your power or Internet connection drop, you don’t have a phone, but if you get beyond those hurdles, their service rocks. It is inexpensive (which I believe is different than cheap) and has a LOT of functionality, with great quality.
    Blessings,
    Andy

  3. courtney says:

    i’m using it. i’ve had a few probs with the 911 spottiness, but they’ve been good to repair it. although once they “lost” my number…where do numbers go?
    unlimited long distance though.

  4. courtney says:

    i’m using it. i’ve had a few probs with the 911 spottiness, but they’ve been good to repair it. although once they “lost” my number…where do numbers go?
    unlimited long distance though.

  5. We’ve been using it for the past three months. No major problems, a couple of minor quirks. It cut our Qwest Phone bill by 2/3′s, and we didn’t lose any features. Very nice.

  6. Paul says:

    I’ve used Vonage for a year or more. Consistent monthly bill amount, since long distance nationwide and Canada is included in the price. If I lose power, I log on at the library or at work and forward the number to my cell phone. I can also retrieve v-mails online or via email. I pay $5/month for a 2nd number in the East Bay area for my family to dial locally, and when I move, my phone number stays the same. (I live in 952 area code now, but my number is still area code 763 cuz that’s where I lived when I signed up.)
    The 911 service had to be changed when I moved and there was a problem with the automatic process, but Vonage followed up when I reported the problem and resolved it manually in three days.
    Make the move, Scott.

  7. Paul says:

    Oh yeah: I increased signal bandwidth online at Vonage and the sound quality is as good for me as normal phone service.
    Good luck!

  8. You may know Steve Mize; he was using it, and cancelled it because of quality issues. Maybe it’s gotten better since, then, I don’t know….

  9. Matt Payne says:

    I’ve had it for 5 months and it rocks!! Go for it!

  10. Stacy says:

    Hi, Scott..
    It’s hip, it’s cool, it’s inexpensive, and I won’t use it because it’s not as reliable as my land-line.
    I have several clients who use Vonage, and have been on the phone with them when there have been problems (for instance–the call being dropped for no reason, a horrid loud squeal happening that wouldn’t stop, and suddenly finding that the other person couldn’t hear me talking–although the call was obviously still connected).
    These things have happened with sufficient frequency that my conclusion is that VoIP still isn’t where it needs to be, *especially* for business use.
    Add to that the 911 issues, and the “savings” simply isn’t worth much to me.
    Good luck with whatever you decide!

  11. Blair Farley says:

    I think the price and service are great… one nagging problem is this… My TIVO does not like dialing out via Vonage. It works sometimes and not othertimes.

  12. Paul says:

    The Tivo issue was a problem for me, but I got around that by putting TiVo on my home network and telling Tivo to use the network to connect. Now I’m able to pull up photos and music from my computer on my Tivo-enabled TV, and can program Tivo from the office by logging onto tivo.com.
    I have not had the sound quality issues reported by others, though I know they exist for some. Maybe increasing the bandwidth on my account helped in that regard.
    I think it’s kewl. I don’t think you can go wrong trying it — the 1st month is free, I believe (if they’re still running their offer).
    I know you’ll make the right choice. Blessings.

  13. E Huebner says:

    I have had a few friends using Vonage and love it. My only concern is the 911 service. You probably can still keep a land line just for 911 and pay a minimal amount for that. Having kids myself, I would be concerned with 911 should i ever need it.

  14. Adam says:

    I love Vonage! Make the switch!

  15. You should check out the Vonage Forums, all pro and cons are covered: http://www.vonage-forum.com
    Ted

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